If you need to leave at a certain time, use “Leave at” when booking. Be prepared for your pickup at least 10 minutes before your scheduled time. Guarantee your arrival by using “Arrive by.” The time on my booking changed and my trip was cancelled, what happened?ĭepending on how you book, whether using “Arrive by” or “Leave at,” your pick-up time may change. “Leave now” or “Leave at” times may fit your schedule now, but can change depending on demand. When booking, make sure to specify “Arrive by” when scheduling your trip. How do I make sure I arrive by a certain time? means all drop-offs must be completed by 7:00 p.m. Service hours designate first pick-up and last drop-off times. time mean that the ride needs to be completed by then or that is the last pick-up time? Rides booked two days in advance will be verified 24 hours before to the ride. You can make rides same day rides, or book one to two days in advance.
